Privacy Policy

PRIVACY POLICY
by Second Breath OÜ company


General provisions

 

   Second Breath OÜ is committed to protecting and respecting the privacy of all those who use our website and our services and products. In line with the EU General Data Protection Regulations (GDPR) it is important to us that our visitors and customers understand what personal data we collect from you and how it will be processed.

   Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services (email newsletter, request a quotations, asking a consultation, questions via second-breath.ee).

 

What personal data do we collect?

 

It is the nature of the services we provide that requires us to collect and process personal data. This will, at a minimum, include:

  • Your full name
  • Your phone number and/or email address
  • Your company
  • Your job title

   We may need to collect more personal data if it is necessary to the delivery of the service you have requested. If you don’t provide us with personal data, we’ll try to provide the service but it may be impossible.

   (N.B. Please do not provide us with the personal data of anyone else without their permission, unless you have obtained the explicit consent from that person.)

 

How do we use your personal data?

 

   We limit the use of personal data to ensuring we deliver the service you have requested.

   We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

   We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

   Furthermore, we retain your personal data only for as long as is necessary to deliver you this service. Under certain circumstances we will retain your personal data longer if it is part of an accounting record which we are obliged by law to retain for 7 years. Where this is the case, your personal data will be archived. Records in an archived state means access to them is greatly restricted.

 

How do we Disclose Personal Information?

 

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include marketing partners to provide services and advertise to you.

 

How do we use cookies?

 

   A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

   This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. The data gathered by this cookie is anonymous and is used to enhance the usability of the website. Further information is available from https://www.google.com/analytics/learn/privacy.html

 

Third Parties

 

   We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

 

Links to other websites

 

   Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
 

 

What are your Data Protection Rights?

 

   Data Request: You may request a copy of any data we hold about you.
Amending your data: The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records.
   Your right to be forgotten: You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if we need to use that data to fulfil our contractual or legal obligations), your personal data will be deleted on request.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
To contact us regarding these rights please write to our compliance officer by email mail@second-breath.ee

   We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

 

Complaints

 

   If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below.

   

Changes to this Privacy Policy

 

   We may change this Policy from time to time so please check this link occasionally to ensure that you’re happy with any changes. By using our services, you’re agreeing to be bound by this Policy.

 

Contact

 

   Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at mail@second-breath.ee